ROI in the Public Sector :: essays research papers

ROI in the Public Sector Interest in return on investment (ROI) by public sector organizations continues to grow. This interest is not isolated to large federal agencies. Myths regarding the use of ROI in government abound, prevents many agencies from developing a comprehensive approach to evaluating human resources, training, and performance improvement initiatives. The key is distinguishing what is myth versus what is reality. Efforts have been made toward more responsible performance management and measurement in the public sector. The Chief Financial Officers Act of 1990 was enacted to improve the management practices of the federal government and to ensure the production of reliable and timely financial information for use in managing and evaluating federal programs. The government Management Reform Act of 1994 added to the Chief Financial Officers Act by requiring all federal agencies to prepare and make public annual financial reports. It also authorized the Office of Management and Budget to implement a pilot program to streamline and consolidate certain statutory financial management and performance reports into a single, annual accountability report. One piece of legislation that has had influence in enhancing accountability in government agencies is The Government and Performance and Results Act of 1993. GPRA (or the "Results Act") is the primary legislative framework through which agenc ies are required to set strategic goals, measure performance, and report on the degree to which goals are met. Basically it requires government agencies to develop performance plans that outline the link between strategic goals and day-to-day operations. ROI is not the first private sector practice to be applied to public sector organizations. Total quality management (TQM), zero-based budgeting, and the balanced scorecard all had their initial beginning in the private sector and to some extent have been applied in government. While the fundamental use of ROI comes from accounting and finance (earnings divided by investment), the process of cost-benefit analysis is grounded in welfare economics and public finance. Both account for the financial benefits of a program, project, or initiative compared to the costs. The difference in the two equations is that cost-benefit analysis results in a ratio comparing monetary benefits to the program costs (BCR); ROI results in a percentage that presents the net monetary benefits (earnings) compared to the costs (investment). For many years there has been a great divide between traditional program evaluation and evaluation coming from business. Program evaluators have long been concerned with the correctness of use of methodologies, expending whatever time necessary to ensure purity of research.

Further Celebration at Heorot :: Essays Papers

Further Celebration at Heorot PASSAGE SUMMARY Beowulf returns to Heorot after the heroic fight with Grendel's mother; and the Danish warriors, who were unable to stop the monsters' attacks themselves, salute the greatest of Geats. Beowulf greets Hrothgar and tells him about the war under water, the failure of Hrunting, and the slaying of Grendel's mother with the sword he found in the cave: "The sword itself had already melted, its patterned blade burned away: the blood was too hot for it, the spirit that had died there too poisonous" ( Norton, p.48). He presents the golden hilt of the giant sword to Hrothgar, who is grateful to Beowulf for making the land of the Danes free of monsters. Beowulf also brings Grendel's head as the evidence of his glory. Hrothgar then reminds Beowulf about the sin of hubris and tells him the story of Heremod as an example of what happens when that sin overtakes a man. The king also advises the hero, "Have no care for pride, great warrior" (Norton, p.49). Then everyone at Heorot enjoys a great feast. The next day, Beowulf returns Hrunting to Unferth, but says nothing about the sword's failure. Important Names BEOWULF is the remarkable hero of the Anglo-Saxon epic Beowulf, "the greatest of the surviving epics composed by the Germanic peoples" (Norton, 22). He is famous for his strength ("he has in his handgrip the strength of thirty men") and for his courage in fighting monsters. In the epic, Beowulf fights Grendel, a hateful monster who terrorizes Heorot; Grendel's mother, who tries to avenge the death of her son; and the Dragon, who threatens Beowulf's tribe and burns his hall. HROTHGAR is the noble and wise king of Danes. He is referred to as "protector of warriors" and "ring-giver," the latter epithet used to tell readers he is generous. He builds a magnificent mead-hall, Heorot, which becomes threatened by Grendel. Unable to fight Grendel himself, Hrothgar and his people suffer from his attacks for years until Beowulf comes and offers his services. GRENDEL is a monster who is a descendant of Cain, the brother-slayer. For twelve years, Grendel attacks Heorot and kills Danish people: "he wanted no peace with any of the men of the Danish host" (Norton, 29). Hrothgar, the Danish king, doesn't have enough strength to fight Grendel. Only Beowulf can rescue the Danes from the monster's attacks.

Congugal Cacaphony in Anita Desai’s Novels

CONGUGAL CACAPHONY IN ANITA DESAI’S NOVELS Suneeta Upadhyay, Research Scholar M. M. H. college, Ghaziabad, C. C. S. University, Meerut Indian novelist and short story writer, Anita Desai is specially noted for her insightful depiction of the inner life of the female characters in her writings. In most of her novels Anita Desai dwells on the themes incongruity, incertitude and hazards of human relationship particularly the man-woman relationship. D. H. Lawrence points out: The great relationship for humanity will always be the relationship between man and woman.The relation between man and man, woman and woman, parent and child will always be subsidiary. Desai in her portrayal of man-women relationship mostly broods over the predicament of modern women particularly in male-chauvinistic society and her destruction at the alter of marriage. According to Anita Desai most marriages are proved to be unions of incompatibly. Though she does not negate the futility of institution of ma rriage but depict the psychic state of her protagonist at some critical juncture of life.She has presented conjugal cacophony in Indian male dominated traditional families. In India where women have resigned role, which does not allow any room for individualism, identity and assertion, Anita Desai talks of women who question the age old traditions and want to seek individual growth. They try to discover and rediscover meaningfulness in life through the known and establish. Thus, Desai dramatises the clash between two irreconcilable temperaments (man-woman) who does not find a proper channel of communication.She writes mostly about the miserable plight of women suffering under their insensitive and inconsiderate husbands, fathers and brothers. So man-woman relationship brings characters into alienation, withdrawal, loneliness, isolation and lack of communication that frequently occurs in her novels. Most of her novel’s protagonists are alienated from the world, from society, f rom families, from parents and even from their own selves because they are not average people but individuals. When these characters have to face alienation, they becomerebels.Anxiety,uncertainties, misery gloominess, disenchantment fretfulness and fright become their lot and they lose their sense of sanity and mental poise, for example Maya in Cry, the Peacock, Sita in where shall we go this summer? And Nanda Kaul in Fire on the Mountain. Some characters like Monisha and Nanda Kaul are unable to reconcile to alienation and meet with a tragic end. The novel Cry, the Peacock, is mainly concerned with the theme of marital discord between husband, Gautama, and wife, Maya.In this novel dreamy, sensitive and emotional, Maya cries for love and understanding in her loveless marriage with realistic, insensitive and rational Gautama. The matrimonial bonds that bind the two are very fragile and tenuous; the growing tension between them reaches its culmination when Maya in frenzy murders Gauta ma and then commitssuicide. In Voices in the City, Anita Desai also deals with the incompatible marriage of Monisha and Jiban. Like Maya she is also miserable misfit among her in-laws.Monisha’s husband is the prisoner of conservative customs and considers that a woman’s most important roles besides child bearing are of family household under the authority of a stern mother-in-law. Monisha feels that her privacy is denied to her. Monisha’s ill matched marriage, lack of intimacy with her husband, infertility and stress of living in a combined family push her to commit suicide. In Where Shall We Go This Summer? Anita Desai highlights how different attitudes, individual complexes and fears add to estrangement between the husband and the wife resulting in conjugal disharmony.Raman and Sita have irreconcilable temperaments and attitudes to life and confronted with the same problem of husband-wife discord. Sita affirms, â€Å"they are nothing-nothing but appetite and sex. Only food, sex and money matters. † Sita shudders the idea of giving birth to a fifth child in aworldnot fit to obtain it. Against all sane advices she goes to the magical world so that she could prevent the biological process of delivery. Nand kaul in Fire on the Mountain, a great grandmother, totally disillusioned with all marital bonds.Her husband was the Vice-Chancellor of Punjab University but treated her simply as some useful object in house. He carried on a life long affair with another woman. He is such a coward that he could not marry a Christian lady because he could not dare break social conventions. Nanda could not belong to the family and her position is no better than a house keeper. Outwardly, the Kaul’s are an ideal couple for university community but from inside their relationship is all-barren. After Maya, Monisha and Nanda Kaul there comes a change in the concept of matrimony for Desai’s heroine.Sarah, Bim, Sarla, Leila, Lotte, Aruna and U ma. They face their problem unflinchingly. They too have their poignant predicament, mental and spiritual incongruity, supremacy of male community, suffering at the hand of their in-laws, conjugal cacophony etc. still they struggle and compromise in their wedded life and survive. They believe there is no other way out and inspite of adverse conditions, life is worth to be lived. In Clear Light of Day rather we get a fresh addition in the treatment of man-woman relationship at the hand of novelist.Desai does not write about the strain and incoherence between husband and wife but brother and sister. The chief protagonist Bim is left alone after her parents’ death to take care of her aged, alcoholic aunt, younger brother Raja and her mentally retarded brother Baba. It is these burdens and responsibilities that shatter her marital bliss and destroy her conjugal identity. Utterly neglected and treacherously deserted, Bim muses painfully on how the passage of time has ravaged the o ld relationships of childhood and created a changed pattern of relationship in the family.Marriage to Bakul affords Tara a means of escape. For Raja Marriage is means to become rich and fat by marrying the one time landlord’s only daughter. In Custody, delineates the theme of marital friction and relationship problem. In this novel, Deven an improvished college lecturer lead an unhappy married life with a gloomy and tedious wife Sarla. has no interest in literature. She is ignorant about Devan’s interest and concludes her husband’s frequent visits to Delhi for meeting his girl friend. Both of them are frustrated in their own ways but they are unable to do anything for each other.Bye-Bye Blackbird mirrors marital confrontation of Adit and Sarah. Sarah’s inter-culture marriage fails to offer her anything striking and extraordinary. Sarah is peculiarly drifting apart within and try to find her ‘self’ that is lost after her marriage with an India n immigrant. Her life becomes perfunctory keeping an emotional aloofness from anyone and anything. Anita Desai’s Fasting Feasting represents that repression of woman in India directly or indirectly connected with worn out customs. For Anamika’s parents marriage is seen as the only career for women.How bride becomes a prisoner in joint family by arranging marriages too hastily which further proved disastrous. The beautiful and talented anamika is regularly beaten by inlaws and finally was slaughtered at the alter of marriage. To conclude, Anita Desai presents to reader her opinion about complexity of human relationships as a big contemporary problem and human condition. So, she analyses this problem due to shows changing human relationships in her novels. She is a contemporary writer because she considers new themes and knows how should to deal with them.Anita Desai takes up significant contemporary issues as the subject matter of her fiction while remaining rooted in t he tradition at the same time. She explores the anguish of individuals living in modern society. Desai deals with complexity of human relationships as one of her major theme, which is a universal issue, as it attracts worldwide readers to her novels. She strives to show this problem without any interferes. In other hand, she allows to her readers who have their judgment about her novel’s characters and their actions. ======== References

meditech surgical case Essay

Introduction Meditech is a leader in the endoscopic surgical instrument market. The company manufactures and market low cost endoscopy surgical equipment to hospitals and independent surgeons. The company’s distribution operation is arranged and managed from a central storage warehouse that ships its products to domestic and international affiliates. The organization have been experiencing a good customer service experience in the past, however, lately customers have expressed concerns with the time products are being delivered to them. Due to the nature of the industry, the delivery of surgical equipment on time is extremely important. The on time delivery of products to its customers has become the main problem for the firm. Currently, Meditech’s customers are waiting over six weeks for products to be delivered to them. This current practice is not acceptable and must be addressed by management immediately if Meditech wants to stay competitive and keep its current market share. Statement and Causes of the problem Meditech’s main problem is that a bullwhip effect was produced due to organizational and supply chain problems. The method used by Meditech to balance customer demands with planned production is not effectively serving  its purpose. The catalogue of products being offered by Meditech continues to grow and replacing current items, making obsolete old products that are in their catalogue and current customer orders. Poor customer demands forecasting, long assembly lead times, and changing products are the main reason why inventory levels are not enough to satisfy customer’s demands. While the assembly lines try to keep with demand and company’s resources are getting exhausted trying to launch a new product, the distributors then will increase their product demand, which causes a bottle neck effect as it moves up the supply chain process. As the initial demand slows down there are still backup of high demand of inventory being produced. This cycle would repeat again as new products are being released to the market. Due to these problems, Meditech supply chain and management has created a poor customer service. Another problem of Meditech is communication. There is not enough communication between main operations departments in the company; this is causing information to become distorted as it makes its way through the supply chain line. The lack of communication and information increases the firm’s lead to demand variation as orders or demand is being process through the supply chain systems and departments. In consequence, distributors are feeling the effect by long waiting periods of time, thus this also causes them to place larger orders in an effort to help them compensate the waiting time. Panic ordering by distributors is caused by lack of communication and in turn leads into the problem of the bullwhip effect. Meditech’s current distribution system is inefficient and obviously is causing an inflated demand of products. There is not enough information being shared among distributors and Meditech’s operations. Each distributor receives orders from different regional warehouse, which makes it hard to see the bullwhip effect. The organization’s forecasting system is also confronting serious problems. The current organization’s forecast system is determined by marketing and finance departments on an annual basis. The annual forecast is then broken down into monthly and weekly forecasts and is frequently adjusted by Central Planners according to market trends. Meditech has realized that leads to forecasting problems when they try to introduce new  products. The organization realizes that they are unable to effectively predict demand for new products, which causes large demand fluctuations and backorders. Decision Criteria & Alternative solutions + Recommended Solution, Implementation and Justification Meditech can try few alternatives process to reduce demand variation and the possibility of panic ordering. The company should improve how customer ordering is processed, they should more effectively share demand information, and increase lead times on new products. The forecast methods needs to be upgraded to reflect current needs, the company should also introduce vendor managed inventory and an e-commerce web site to share information with its customers. All of these functions should be centralized and shared among all of the supply chain channels that are involved. With improvements in forecasting it would be much cheaper and more efficient with the introduction of new products to stock finished goods inventory based on projected forecasts. By pushing is anticipating the fluctuations in demands that may be caused with the introduction of a new product. Meditech will now have products available exactly when the customer needs them, and will no longer be forced into back order. A push strategy will also allow Meditech to be more confident in their inventory policies and should allow them to lower their current inventory policy to a level that is more economical and feasible. Q1) Meditech’s problem in introducing new products. In manufacturing ALL products. Meditech introduces 1 new product per month on an average. Most of the new products are only upgrades of old products. This considerably reduces the life-cycle of the products. Majority of Meditech customers are Material Managers whose primary focus is on cost and delivery schedules but not on innovative product features. Though no major problems arise  products int  from assembly line perspective, signs of cognitive dissonance may arise in customers. No attempt is made by Meditech to understand the Demand Dynamics along the product lifecycle. Qualitative factors that have been identified as critical success drivers for a new product launch are time-to-market relative to competition or product diffusion. But Meditech does not launch new products relative to competition and by constantly pushing new innovations into the market it does not allow its products to diffuse effectively into the market. Every new product launch requires a lead time of around 5-19 weeks (excluding design phase lead time) which is very high. With every product launch, pushing the product into the market becomes the primary consideration of the sales force thereby neglecting customer service for older products. These constant launches have led to: †¢Ã‚  Supply side shortages †¢Ã‚  Delayed deliveries (6 weeks) †¢Ã‚  Low customer service †¢Ã‚  Low customer satisfaction †¢Ã‚  Inaccurate forecasts †¢Ã‚  High FG inventory levels The product portfolio of Meditech comprises about 200 separate end-products and the number is increasing. These wide ranges of products make Meditech rely heavily on suppliers wherein the lead time is 2-16 weeks. So practising JIT, which would be very effective for Meditech, becomes impossible in this case. Meditech organizational structure has a long scalar chain. Information dissemination becomes difficult here if there are too many products in the portfolio. Q2) Cause of the problems, systematically and organizationally ISHIKAWA FISH-BONE DIAGRAM WAS USED TO DISSECT THE CAUSE AND EFFECT Q3) Why is customer service manager the first person to recognize the major issues? The scalar chain from Customer Service Manager to the Customer Service Representative is only of two steps. The representatives work in direct contact with dealers and affiliates and are often in direct contact with hospital personnel i.e. their consumers. A general rule of thumb is â€Å"If you want the best feedback, ask your consumers†. This network would have proved effective for feedback-information flow. Mr. Dan Franklin himself held many meetings with hospital material managers. This brought forth the level of dissatisfaction amongst his customers, Meditech’s poor service levels and improper delivery schedules. Q4) How would you fix these problems? The foremost thing we would do is implement an ERP System costing around $100,000. This would help in better data storage & warehousing, analysis and forecasting. We would reduce the frequency of new product launches. We would prefer a leaner product portfolio. We would lay emphasis on better forecasts with a shorter horizon of 1-2 months. We would maintain a safety stock so as to provide a service level of 95%. We would work to reduce the assembly cycle time from the current level of 2 weeks. We would look for new and better supplier relations to reduce the supplier lead time from the current level of 2-16 weeks. References 1. (Bass 1969, Krishnan 2000) 2. (Porter 1985, Kailash and Lilien 1986)

Week 3 Homework Aib Problems

Problem 1 The following data were obtained from a project to create a new portable electronic. ActivityDurationPredecessors A5 Days— B6 Days— C8 Days— D4 DaysA, B E3 DaysC F5 DaysD G5 DaysE, F H9 DaysD I12 DaysG Step 1: Construct a network diagram for the project. Step 2: Answer the following questions: (15 points total) a)What is the Scheduled Completion of the Project? (5 points) b)What is the Critical Path of the Project? (5 points) c)What is the ES for Activity D? (1 points) d)What is the LS for Activity G? (1 points) )What is the EF for Activity B? (1 points) f)What is the LF for Activity H? (1 points) g)What is the float for Activity I? (1 points) Problem 2 The following data were obtained from a project to build a pressure vessel: ActivityDurationPredecessors A6 weeks— B6 weeks— C5 weeksB D4 weeksA, C E5 weeksB F7 weeksD, E, G G4 weeksB H8 weeksF I5 weeksG J3 weekI Step 1: Construct a network diagram for the project. Step 2: Answer the follow ing questions: (15 points total) a)Calculate the scheduled completion time. (5 points) )Identify the critical path (6 points) c)What is the slack time (float) for activity A? (1 points) d)What is the slack time (float) for activity D? (1 points) e) What is the slack time (float) for activity E? (1 points) f) What is the slack time (float) for activity G? (1 points) Problem 3 The following data were obtained from a project to design a new software package: ActivityDurationPredecessors A5 Days— B8 Days— C6 DaysA D4 DaysC, B E5 DaysA F4 DaysD, E, G G4 DaysB, C H3 DayG Step 1: Construct a network diagram for the project.Step 2: Answer the following questions: (15 points total) a)Calculate the scheduled completion time. (5 points) b)Identify the critical path(s) (6 points) c)What is the slack time (float) for activity B? (1 points) d)What is the slack time (float) for activity D? (1 points) e) What is the slack time (float) for activity E? (1 points) f) What is the slack ti me (float) for activity G? (1 points) Problem 4 The following data were obtained from an in-house MIS project: ActivityDurationPredecessors A5 Days— B8 Days—C5 DaysA D4 DaysB E5 DaysB F3 DayC, D G7 DaysC, D H6 DaysE, F, G I9 DaysE, F Step 1: Construct a network diagram for the project. Step 2: Answer the following questions: (15 points total) a)Calculate the scheduled completion time. (5 points) b)Identify the critical path (6 points) c)What is the slack time (float) for activity A? (1 points) d)What is the slack time (float) for activity D? (1 points) e)What is the slack time (float) for activity E? (1 points) f)What is the slack time (float) for activity F? (1 points)

Health and fitness

Health and fitness, in general seem quite similar but they are not so. They are two different words symbolizing two different meanings. Health is the state of being free from illness or injury whereas fitness is considered a measure of the bodys ability to function efficiently and effectively in work and leisure activities, to resist diseases, and to meet emergency situations. From a young age it is preached that being healthy and fit are critical to having a strong long life, however the amount of people that have the will power to take action in these parts of their lives are getting smaller and smaller, especially in this generation.It's important that everyone, but especially teenagers, be acquainted with the advantages of a healthy life, and also acknowledge the ramifications of ignoring this cardinal part of life. Being active offers benefits beyond an improved physique and a healthy body. Health and fitness are crucial aspects of someone's lifestyle and has the power to alter a person's life in substantial ways. Healthy eating, the benefits of being active, and consequences of a corrupting lifestyle are all things to keep in mind as one makes decisions and goes through life.Many people have the ability to eat whatever they want and not gain a pound, owever what these people may not grasp is that all the bad food they are ingesting will catch up with them in later years of life, and may be setting them up for many health problems down the road. It's important to have a variety of different foods so your body has a healthy balanced diet. There are over forty nutrients that are essential to our life, and we need these nutrients because our bodies cannot produce them in large enough amounts for optimal health. Benefits of healthy eating, healthandliving. com) Different foods contain different nutrients, which is why it is imperative that we have this combination, and avoid overconsumption. Maintaining a healthy diet not only offers your body the energy and n utrition it needs to function but also offers many health benefits that can help one live longer and have a better life. Healthy eating helps to maintain a healthy body weight, makes one feel better about themselves, creates a stronger immune system, helps to sleep and feel more rested and gives mental alertness. Benefits From eating healthy, livestrong. com) Eating fruits and vegetables may reduce risks for a stroke, and other cardiovascular diseases and protects the body against certain types of cancer such as mouth cancer, and stomach cancer. Eating grains help with weight management, and reduce the risk of coronary artery disease. Grains also have large amounts of dietary fiber which helps to reduce blood cholesterol levels, and lowers your risk of heart disease.Each vitamin benefits your body in some way, for example potassium helps retain a healthy blood pressure, vitamin A keeps the skin and eyes healthy and protects against infections, and vitamin C helps heal cuts and wound s, and keeps the teeth and gums healthy. (Benefits of Healthy Diet, healthyforms. com) Eating healthy is something people need to consciously think about, because it does not come aturally. Sustaining a healthy diet is an essential part of leading a longer more vibrant life. (The 5 Key Benefits of eating healthy, ezinearticles. om) Sustaining a healthy diet is not the only thing to keep in mind, being physically active is equally important. Being active may not always be fun, but the benefits will be worth it in the long run. Being active not only improves health and fitness but it also improves posture and balance, boosts the mood, helps one sleep, makes one stronger, reduces stress and controls the risk of heart disease, such as diabetes. It also protects people rom a stroke, some types of cancer, lowers blood pressure and reduces anxiety and depression. (Benefits of Being Active, health. a) Studies have shown that child obesity is rapidly growing and will continue to grow if our generation does not take action of their health, which is why being active along with being healthy are both critical roles in not only developing as a person, but growing up healthy and happy. As mentioned earlier, child obesity rates are rising at a rapid pace. This is due to the fact that unhealthy foods cost significantly less than healthy foods such as fruits and vegetables. Right now 29% of adolescents are overweight, and this percent is growing by the day.Obesity as young kids and the food eating habits that they get into, carry into their adult life, leading to adult obesity. Currently, 59% of adult Canadians are either overweight or obese, and New Brunswick is one of the cities significantly higher in the overweight/obese population. (Statistics, childhoodobesityfoundation. ca) Not only do people get into bad eating habits that lead to obesity, but they also do not make time for exercise in there busy schedules, which only enhances the unhealthy lifestyle.Being overweight c an lead to ardiovascular disease such as a higher blood pressure, more likely to develop diabetes, and are at a greater risk for bone and Joint problems because the body carrying more weight than it is equipped for. Sleep apnea, social and psychological problems, and a low self esteem are also causes of an unhealthy diet. Dental problems are another thing that comes with unhealthy eating. Eating too much candy, or foods with lots of sugar and not enough other nutrients can lead to tooth decay and cavities.Another thing that many people are not aware of is the mood swings that come from unhealthy eating. Diets that do not include enough vitamins nd minerals can lead to people suffering severe mood swings. The body may become overly energetic and easily excitable only to crash later. In addition, a lack of vitamin B can lead to the hormone levels in the brain to be unbalanced, which can induce depression. (What are the Consequences of not Eating Healthy, ehow. com) Not being active ca n have many negative effects on the body. For example muscle atrophy is a cause of a lack of exercise.Muscle atrophy is a medical term that describes the process of your muscles breaking down or wasting away because they are not being exercised to their full capacity. Not only do you lose muscle but you gain fatty tissue and slow down your metabolism, resulting in more weight gain. Lack of exercise can also lead to increased levels of visceral fat, which is a fat that gets trapped inside your abdomen and is toxic because it causes heart disease and gallbladder problems, it also secrets dangerous hormones that can lead to the development of breast cancer.Cardiac decline is when the heart does not get enough exercise, and the heart, which is a muscle, isn't being exercise and so it rapidly declines in its cardiovascular fitness. The heart will not waste away like an rm or leg, however fat will begin to attack it which can lead to the development of heart disease. In 2006, approximatel y 2. 4 million Americans died from heart disease. (The Effects of Lack of Exercise on the Body, livestrong. com) The effects that unhealthy eating and a lack of exercise has on your body can be life changing and detrimental.This is why it is so important to nave a balance between the two so you can avoid all the consequences of an unhealthy lifestyle. It's very important to keep these things in mind as you grow older, and make time for healthy meals and exercise. Balance it key. To have a healthy life one must have a balance between eating healthy, and exercising, however treating oneself ever once in awhile is not a sin. Everything needs to be done in moderation.

I Am Sam

Mikaela McMorine October 21st, 2012 Analyzing an Interview Movie: I Am Sam (directed by Jessie Nelson) The individuals involved in the interview are a man diagnosed with Autism (subject S) and a female lawyer (subject R). They are connected through a professional-helping relationship. The incidents leading up to the interview are with regards to a custody battle concerning subject S and his seven year old daughter. His doctors have declared that the intellectual capacity of subject S does not exceed the age of seven.The issue arises when Child Protective Services deem subject S unfit and incapable of raising his daughter due to the fact that he is unable to hold down a steady job and that his daughter will eventually surpass his brain capacity in age. Subject S makes the conscious decision of hiring a lawyer to plead his case. The lawyer in question, or subject R, chooses to provide services to subject S free of charge. During the custody battle, subject S is granted the opportunity to have short, supervised visits with his daughter.Shortly before the occurring of the interview, subject S and his daughter meet, followed by his daughter proposing to go to the park. She lies and tells him that the social worker gave her permission to go with him due to the fact that she did not spend enough time with him and she was crying. Once on their way, she explains to her father that the only possible way for them to be together was to run away. Subject S, makes the concrete decision to find his way to the police station and return his daughter to the social worker.This scene is followed by a court hearing where they call upon subject S’s neighbor as a witness. Earlier on at the start of the movie we see that this neighbor aids subject S in taking proper care of his daughter. Subject S has been promoted in his job from cleaning the restaurant to making the drinks. On the first day of his new position, the restaurant is very busy and subject S begins working too fast , causing him to make a mess and send away some customers. He then attends his court hearing, covered in coffee and still dressed in his work clothes, where he is asked multiple uestions about his ability to care for his daughter. Nearing the end of the hearing, subject S is faced with questions that result in him crying and agreeing with the fact that he is unable to take care of his daughter. After this hearing, he gets to see his daughter for a matter of seconds before she is literally ripped from his very arms. Later, subject S is seen observing his daughter outside of her foster home from a distance with flowers and a card in hand. Then, the foster mom joins the daughter where she explains that her father is supposed to come visit for her birthday that day.Upon seeing the arrival of the foster mom, subject S decides to leave without getting a chance to see his daughter. The young girl waits for her father and hugs her teddy bear with tears in her eyes when he does not show up. After this, subject S is seen in his room banging his head on a miniature piano with the blinds closed. Subsequently, the subject begins making origami figures which he then stacks up to create a wall. Subject R comes to his house and begins to yell at him through the locked door. She explains that she left work early to meet him at his first evaluation only to find out that he did not show.After shouting for a few minutes, she threatens to leave but turns around and kicks down the door. This is the exact moment leading up to the interview. After discussing about the incident the occurred at subject S’s job, he states that he believes his daughter no longer needs him because she has a new family now. Subject R expresses that she disagrees with this notion and that he should never give up trying. The goal of the interview that follows is for subject R to encourage subject S to keep fighting for the custody of his daughter.Sam is the main character in the movie. He is approxima tely 30 years old and has a developmental disability. He has the mental capacity of a seven year old, the same age as his daughter. This has posed a great problem for Sam, as he must now fight for custody of his daughter, with the help of his lawyer, Rita. The problem for Sam is that in a year, his daughter will have developed more intellectually than he ever will, making him unsuitable to raise a child, let alone a young adult in the eyes of the defence. Sam's self-concept is quite complex.There is no doubt in his mind that he is capable of raising his daughter, and providing her with the tender, love and care that she needs. To him, no one understands Lucy as well as he does, nor do they know how to adequately take care of her. As shown in the interview scene, Sam seems to think no one truly understands what it's like to have a mental disability. As he says in the interview, â€Å"You don't know what it's like when you try and you try and you try and you don't ever get there beca use, because you were born perfect and I was born like this. † He also states that, â€Å"People like you (Rita) don't know what it’s like to get hurted†¦ eople like you don't feel anything. † These things were said in a moment of anger and distraught, and it told us a lot about how Sam feels deep down about his disability. Sam's self-concept is not distorted and he strongly believes that he is a stable adult, capable of raising his daughter. Constantly needing to defend his rights throughout the movie, Sam's self-concept becomes evident, and is clearly accurate. According to Sam, being a good parent is about â€Å"constancy and patience and listening and pretending to listen when you can't listen anymore.It's all about love. † Stemming from this, Sam has come to the conclusion that he is an adequate parent, and that Lucy has everything she needs when living with him, and being under his care. Sam knows he is far from being the perfect parent, and he is realistic about it. Being a competent father is a huge part of Sam's self-concept, and he is, which proves that it is accurate. In Sam's case, it is particularly hard to decipher his non-verbal communication from a bodily movement he can't control due to his disability.The first non-verbal cue I noticed was the sucking of his bottom lip, indicating that he felt uneasy and did not know how to react to Rita's tears. Secondly, when Rita raises her voice, we see that Sam instinctively pulled back, with a look of shock written across his face. Thirdly, as Rita starts to regain her calm but is still very sad, we see Sam's eyebrows raise and his mouth start to pout, making him look very sad and empathetic. Fourthly, as he approaches Rita to console her as she begins to cry, Sam uses his fingers to gently pat Rita, as if to say â€Å"I'm here for you, you're not alone. Lastly, Sam gives Rita a hug, which is a clear indicator that Sam sees and reacts to strong feelings, and knows how to act appropriately and comfort someone. Many verbal messages were exchanged during the interview. â€Å"Lucy doesn't need me anymore† is the first thing Sam says that seems to have triggered the exchange between him and Rita.Sam is conveying the fact that he believes Lucy doesn't need him anymore simply because she has a â€Å"new† family, he says this with a great amount of vulnerability in his voice, showing us the thought truly bothers him. The second verbal message that Sam conveys was said with a lot more anger and emotion. †¦ and you're perfect. People like you don't know, people like you don't know what it's like to get hurted, because you don't have feelings. People like you don't feel anything. † In that very moment, Sam is indicating to Rita that he is at his wit's end, and that he feels misunderstood and helpless. Lastly, when Sam says to Rita, â€Å"You're enough. You're much more than enough† we are seeing a completely different side of Sa m, one that is tender, and empathetic and that feels the same pain that Rita was feeling in that moment. His verbal communication is telling us that he knows how to comfort someone.Yes, Sam's non-verbal cues are congruent with his verbal messages. During the interview, Rita was clearly upset, and Sam's nonverbal cues indicated his empathy and uneasiness (i. e: sucking his bottom lip and pouting his mouth) which were congruent with his words aimed at consoling Rita, and making her feel better (i. e: â€Å"You're enough, you're more than enough. †). Sam's consistent use of verbal and non-verbal communication messages reveal a lot about Sam's character, self-concept and abilities. For example, Sam revealed to us that he feels terribly misunderstood by his peers and by Rita.He feels un-capable of getting his point across, resulting in Sam's voice raising and him getting angry. Another instance where we gained insight about Sam was when Rita broke down and started crying, his firs t reaction was to approach her, and gently caress her, showing us that he is very empathetic, understands emotions and knows how to react to them appropriately, which is an important ability. I believe that no emotional barriers were interfering with Sam's ability to communicate his feelings. His disability allows him to be extremely sensitive, empathetic and emotional.He â€Å"feels† more than the average person, and many things in his life affect him immensely. He is passionate, which gained him the ability to fight for his daughter as hard as he did. Actually, Sam believes people do not â€Å"feel† as much as he does, because they don't know how it feels to truly be hurt, like he has. That is why i believe emotional barriers are the least of Sam's problems. Referring to the communication process diagram, I believe there is nothing hindering the communication process. Messages are both being sent and received, and interpreted well and fully. Sam and Rita both share a good communication rocess. Rita walks into Sam’s apartment after breaking down the door unprofessionally. She comes up to Sam to talk about his evaluation that day with Child Protective Services. Sam breaks down in tears and begins to tell her that she doesn’t understand and that she will never know what he is going through. This is when Rita tells Sam that she isn’t perfect and that she does understand how he is feeling; the hurt, the pain and the incapability to fulfil their ambitions. Rita admits to Sam that she is not perfect, that she has a son that hates her and a husband that is cheating on her.At this moment, she is not establishing a professional relationship because she discloses her feelings and emotions to her client. Many factors demonstrate that the interviewer is unable to check her perception at this point in the movie. Due to the fact that she is breaking down in tears and mentally, she cannot take the time to sit down and analyze the situation rationally. At this point in the film she is consumed by the problems that she is having in her home-life and is incapable of putting forth techniques to check her perception of the client’s situation.Rita is very verbally expressive; she does not hide what she is feeling either mentally nor physically. She has built up so many walls lined with hurt, frustration and anger that she had finally hit her breaking point. She expressed everything she was feeling and how mad she has been for so long. At this point she says that realizes that she needs to change her life because she too has made mistakes in the past. Sam tells Rita that people like her have no feelings because people like her are born perfect when Sam was born as he was.This causes her to tear down Sam's origami wall and get close to him and say, â€Å"You think you have it pegged on human suffering? Let me tell you something about people like me. People like me feel lost, little, ugly, and dispensable, people like me have husbands cheating on them with people far more perfect then me. People like me have sons that hate them. † By saying this Rita is making Sam realize that he is not the only one with problems and that she is going through things that are equivalently terrible as losing his daughter.She is testing his ability to have an understanding and empathy for what is going on in her life. At this point in the film Sam’s perception of Rita has dramatically changed. This is caused by the abrupt moment when Rita begins countering her problems with Sam’s (ex: her husband cheating on her and her son hating her, then comparing it to Sam’s problem of losing Lucy). She is testing him to see if he will admit that she is, in fact, un-perfect like Sam himself and everyone else in the world. Rita uses assertiveness when she is communicating with Sam.Her language is direct and honest when explains to Sam that she is not perfect and that people like her feel, lost, little, ugly and dispensable. She uses a firm tone of voice to get her message across and try to make it clear to Sam that no human being is perfect, including herself. Rita uses emotive language when she talks to Sam. She expresses her feelings in a disruptive or controlling way. She isn’t simply telling Sam that she is having a bad day and that she needs to talk, but instead is expresses her anger in a disorderly way.For example, when she storms over to Sam and tears down his origami wall, because what he said had triggered something in her. Rita when communicating also uses a lot of â€Å"I† and â€Å"but† statements. It is obvious that the situation is revolving around her at this point and not the client. She explains to Sam that she knows the way she treats her son is not right, yet she feels she has no choice but to be this way, â€Å"He looks at me with such anger and I hate him then, I know I failed you, I know I’m disappointing you, I know you deserve better. But get in the F***king car†.Rita uses kinesics in an intentional fashion to show Sam that she was irritated and frustrated. She chooses to walk over to the origami wall, knocking it out of her way and intruding Sam's space to make him feel intimidated and uncomfortable. You can clearly see that she is tense and offended at what Sam has said to her. Rita demonstrates individual factors that reveal how she is feeling; the tone of her voice gets really low when she is being serious and reaches a topic that is sensitive to her. Throughout the scene her tone of her voice changes.When she is explaining to Sam that she is far less than perfect, she raises her tone of voice to put emphasis on what she is saying. Rita uses the external factors to her advantage. She intrudes Sam’s personal space to make herself heard. This also exhibits territorialism because by tearing down the origami wall that Sam had made she is clearly stating that she is in control at this moment. Rita also uses Chronemics frequently to regulate her communication. To allow the information to sink in she uses small pauses between statements such as, â€Å"You think you got the market cornered?†¦ on human suffering?†¦Let me tell you something about people like me†¦Ã¢â‚¬  Rita’s verbal and non-verbal communication is very congruent. A perfect example would be when Sam says you don’t know Rita turns around and throws her hands in the air saying, â€Å"I don’t know what? † this proves that she is feeling frustrated (her hands thrown up as a sign of giving up due to frustration). Another example is after she knocks down the origami wall she points at Sam and says â€Å"You think you got the market cornered†¦Ã¢â‚¬  this shows that she is directly stating her comment towards him and the pointed finger provides that extra shove towards Sam.When Sam tells Rita that she doesn’t understand him because she was born perfect, her h ead is seen pulled back slightly. Sam begins saying things to her such as, â€Å"People like you don’t know† which results in Rita replying with, â€Å"People like me? † This demonstrates that Rita is effectively listening to what Sam has to say. She uses techniques such as prompting to demonstrate that she has understood what Sam has said. The way that Rita acts throughout the interview is very unprofessional.Examples of this are the way she stormed over to Sam and tore down his origami wall and the way that she speaks to him. She has forgotten that Sam has the mental capacity of a 7 year old and treats their relationship on a much more personal level. She does not keep a professional distance from her client because she opens her heart to him as though the two were friends. She shares with him information about her son and husband, when the focus is supposed to be on Sam and his battle for custody of his daughter. I Am Sam Mikaela McMorine October 21st, 2012 Analyzing an Interview Movie: I Am Sam (directed by Jessie Nelson) The individuals involved in the interview are a man diagnosed with Autism (subject S) and a female lawyer (subject R). They are connected through a professional-helping relationship. The incidents leading up to the interview are with regards to a custody battle concerning subject S and his seven year old daughter. His doctors have declared that the intellectual capacity of subject S does not exceed the age of seven.The issue arises when Child Protective Services deem subject S unfit and incapable of raising his daughter due to the fact that he is unable to hold down a steady job and that his daughter will eventually surpass his brain capacity in age. Subject S makes the conscious decision of hiring a lawyer to plead his case. The lawyer in question, or subject R, chooses to provide services to subject S free of charge. During the custody battle, subject S is granted the opportunity to have short, supervised visits with his daughter.Shortly before the occurring of the interview, subject S and his daughter meet, followed by his daughter proposing to go to the park. She lies and tells him that the social worker gave her permission to go with him due to the fact that she did not spend enough time with him and she was crying. Once on their way, she explains to her father that the only possible way for them to be together was to run away. Subject S, makes the concrete decision to find his way to the police station and return his daughter to the social worker.This scene is followed by a court hearing where they call upon subject S’s neighbor as a witness. Earlier on at the start of the movie we see that this neighbor aids subject S in taking proper care of his daughter. Subject S has been promoted in his job from cleaning the restaurant to making the drinks. On the first day of his new position, the restaurant is very busy and subject S begins working too fast , causing him to make a mess and send away some customers. He then attends his court hearing, covered in coffee and still dressed in his work clothes, where he is asked multiple uestions about his ability to care for his daughter. Nearing the end of the hearing, subject S is faced with questions that result in him crying and agreeing with the fact that he is unable to take care of his daughter. After this hearing, he gets to see his daughter for a matter of seconds before she is literally ripped from his very arms. Later, subject S is seen observing his daughter outside of her foster home from a distance with flowers and a card in hand. Then, the foster mom joins the daughter where she explains that her father is supposed to come visit for her birthday that day.Upon seeing the arrival of the foster mom, subject S decides to leave without getting a chance to see his daughter. The young girl waits for her father and hugs her teddy bear with tears in her eyes when he does not show up. After this, subject S is seen in his room banging his head on a miniature piano with the blinds closed. Subsequently, the subject begins making origami figures which he then stacks up to create a wall. Subject R comes to his house and begins to yell at him through the locked door. She explains that she left work early to meet him at his first evaluation only to find out that he did not show.After shouting for a few minutes, she threatens to leave but turns around and kicks down the door. This is the exact moment leading up to the interview. After discussing about the incident the occurred at subject S’s job, he states that he believes his daughter no longer needs him because she has a new family now. Subject R expresses that she disagrees with this notion and that he should never give up trying. The goal of the interview that follows is for subject R to encourage subject S to keep fighting for the custody of his daughter.Sam is the main character in the movie. He is approxima tely 30 years old and has a developmental disability. He has the mental capacity of a seven year old, the same age as his daughter. This has posed a great problem for Sam, as he must now fight for custody of his daughter, with the help of his lawyer, Rita. The problem for Sam is that in a year, his daughter will have developed more intellectually than he ever will, making him unsuitable to raise a child, let alone a young adult in the eyes of the defence. Sam's self-concept is quite complex.There is no doubt in his mind that he is capable of raising his daughter, and providing her with the tender, love and care that she needs. To him, no one understands Lucy as well as he does, nor do they know how to adequately take care of her. As shown in the interview scene, Sam seems to think no one truly understands what it's like to have a mental disability. As he says in the interview, â€Å"You don't know what it's like when you try and you try and you try and you don't ever get there beca use, because you were born perfect and I was born like this. † He also states that, â€Å"People like you (Rita) don't know what it’s like to get hurted†¦ eople like you don't feel anything. † These things were said in a moment of anger and distraught, and it told us a lot about how Sam feels deep down about his disability. Sam's self-concept is not distorted and he strongly believes that he is a stable adult, capable of raising his daughter. Constantly needing to defend his rights throughout the movie, Sam's self-concept becomes evident, and is clearly accurate. According to Sam, being a good parent is about â€Å"constancy and patience and listening and pretending to listen when you can't listen anymore.It's all about love. † Stemming from this, Sam has come to the conclusion that he is an adequate parent, and that Lucy has everything she needs when living with him, and being under his care. Sam knows he is far from being the perfect parent, and he is realistic about it. Being a competent father is a huge part of Sam's self-concept, and he is, which proves that it is accurate. In Sam's case, it is particularly hard to decipher his non-verbal communication from a bodily movement he can't control due to his disability.The first non-verbal cue I noticed was the sucking of his bottom lip, indicating that he felt uneasy and did not know how to react to Rita's tears. Secondly, when Rita raises her voice, we see that Sam instinctively pulled back, with a look of shock written across his face. Thirdly, as Rita starts to regain her calm but is still very sad, we see Sam's eyebrows raise and his mouth start to pout, making him look very sad and empathetic. Fourthly, as he approaches Rita to console her as she begins to cry, Sam uses his fingers to gently pat Rita, as if to say â€Å"I'm here for you, you're not alone. Lastly, Sam gives Rita a hug, which is a clear indicator that Sam sees and reacts to strong feelings, and knows how to act appropriately and comfort someone. Many verbal messages were exchanged during the interview. â€Å"Lucy doesn't need me anymore† is the first thing Sam says that seems to have triggered the exchange between him and Rita.Sam is conveying the fact that he believes Lucy doesn't need him anymore simply because she has a â€Å"new† family, he says this with a great amount of vulnerability in his voice, showing us the thought truly bothers him. The second verbal message that Sam conveys was said with a lot more anger and emotion. †¦ and you're perfect. People like you don't know, people like you don't know what it's like to get hurted, because you don't have feelings. People like you don't feel anything. † In that very moment, Sam is indicating to Rita that he is at his wit's end, and that he feels misunderstood and helpless. Lastly, when Sam says to Rita, â€Å"You're enough. You're much more than enough† we are seeing a completely different side of Sa m, one that is tender, and empathetic and that feels the same pain that Rita was feeling in that moment. His verbal communication is telling us that he knows how to comfort someone.Yes, Sam's non-verbal cues are congruent with his verbal messages. During the interview, Rita was clearly upset, and Sam's nonverbal cues indicated his empathy and uneasiness (i. e: sucking his bottom lip and pouting his mouth) which were congruent with his words aimed at consoling Rita, and making her feel better (i. e: â€Å"You're enough, you're more than enough. †). Sam's consistent use of verbal and non-verbal communication messages reveal a lot about Sam's character, self-concept and abilities. For example, Sam revealed to us that he feels terribly misunderstood by his peers and by Rita.He feels un-capable of getting his point across, resulting in Sam's voice raising and him getting angry. Another instance where we gained insight about Sam was when Rita broke down and started crying, his firs t reaction was to approach her, and gently caress her, showing us that he is very empathetic, understands emotions and knows how to react to them appropriately, which is an important ability. I believe that no emotional barriers were interfering with Sam's ability to communicate his feelings. His disability allows him to be extremely sensitive, empathetic and emotional.He â€Å"feels† more than the average person, and many things in his life affect him immensely. He is passionate, which gained him the ability to fight for his daughter as hard as he did. Actually, Sam believes people do not â€Å"feel† as much as he does, because they don't know how it feels to truly be hurt, like he has. That is why i believe emotional barriers are the least of Sam's problems. Referring to the communication process diagram, I believe there is nothing hindering the communication process. Messages are both being sent and received, and interpreted well and fully. Sam and Rita both share a good communication rocess. Rita walks into Sam’s apartment after breaking down the door unprofessionally. She comes up to Sam to talk about his evaluation that day with Child Protective Services. Sam breaks down in tears and begins to tell her that she doesn’t understand and that she will never know what he is going through. This is when Rita tells Sam that she isn’t perfect and that she does understand how he is feeling; the hurt, the pain and the incapability to fulfil their ambitions. Rita admits to Sam that she is not perfect, that she has a son that hates her and a husband that is cheating on her.At this moment, she is not establishing a professional relationship because she discloses her feelings and emotions to her client. Many factors demonstrate that the interviewer is unable to check her perception at this point in the movie. Due to the fact that she is breaking down in tears and mentally, she cannot take the time to sit down and analyze the situation rationally. At this point in the film she is consumed by the problems that she is having in her home-life and is incapable of putting forth techniques to check her perception of the client’s situation.Rita is very verbally expressive; she does not hide what she is feeling either mentally nor physically. She has built up so many walls lined with hurt, frustration and anger that she had finally hit her breaking point. She expressed everything she was feeling and how mad she has been for so long. At this point she says that realizes that she needs to change her life because she too has made mistakes in the past. Sam tells Rita that people like her have no feelings because people like her are born perfect when Sam was born as he was.This causes her to tear down Sam's origami wall and get close to him and say, â€Å"You think you have it pegged on human suffering? Let me tell you something about people like me. People like me feel lost, little, ugly, and dispensable, people like me have husbands cheating on them with people far more perfect then me. People like me have sons that hate them. † By saying this Rita is making Sam realize that he is not the only one with problems and that she is going through things that are equivalently terrible as losing his daughter.She is testing his ability to have an understanding and empathy for what is going on in her life. At this point in the film Sam’s perception of Rita has dramatically changed. This is caused by the abrupt moment when Rita begins countering her problems with Sam’s (ex: her husband cheating on her and her son hating her, then comparing it to Sam’s problem of losing Lucy). She is testing him to see if he will admit that she is, in fact, un-perfect like Sam himself and everyone else in the world. Rita uses assertiveness when she is communicating with Sam.Her language is direct and honest when explains to Sam that she is not perfect and that people like her feel, lost, little, ugly and dispensable. She uses a firm tone of voice to get her message across and try to make it clear to Sam that no human being is perfect, including herself. Rita uses emotive language when she talks to Sam. She expresses her feelings in a disruptive or controlling way. She isn’t simply telling Sam that she is having a bad day and that she needs to talk, but instead is expresses her anger in a disorderly way.For example, when she storms over to Sam and tears down his origami wall, because what he said had triggered something in her. Rita when communicating also uses a lot of â€Å"I† and â€Å"but† statements. It is obvious that the situation is revolving around her at this point and not the client. She explains to Sam that she knows the way she treats her son is not right, yet she feels she has no choice but to be this way, â€Å"He looks at me with such anger and I hate him then, I know I failed you, I know I’m disappointing you, I know you deserve better. But get in the F***king car†.Rita uses kinesics in an intentional fashion to show Sam that she was irritated and frustrated. She chooses to walk over to the origami wall, knocking it out of her way and intruding Sam's space to make him feel intimidated and uncomfortable. You can clearly see that she is tense and offended at what Sam has said to her. Rita demonstrates individual factors that reveal how she is feeling; the tone of her voice gets really low when she is being serious and reaches a topic that is sensitive to her. Throughout the scene her tone of her voice changes.When she is explaining to Sam that she is far less than perfect, she raises her tone of voice to put emphasis on what she is saying. Rita uses the external factors to her advantage. She intrudes Sam’s personal space to make herself heard. This also exhibits territorialism because by tearing down the origami wall that Sam had made she is clearly stating that she is in control at this moment. Rita also uses Chronemics frequently to regulate her communication. To allow the information to sink in she uses small pauses between statements such as, â€Å"You think you got the market cornered?†¦ on human suffering?†¦Let me tell you something about people like me†¦Ã¢â‚¬  Rita’s verbal and non-verbal communication is very congruent. A perfect example would be when Sam says you don’t know Rita turns around and throws her hands in the air saying, â€Å"I don’t know what? † this proves that she is feeling frustrated (her hands thrown up as a sign of giving up due to frustration). Another example is after she knocks down the origami wall she points at Sam and says â€Å"You think you got the market cornered†¦Ã¢â‚¬  this shows that she is directly stating her comment towards him and the pointed finger provides that extra shove towards Sam.When Sam tells Rita that she doesn’t understand him because she was born perfect, her h ead is seen pulled back slightly. Sam begins saying things to her such as, â€Å"People like you don’t know† which results in Rita replying with, â€Å"People like me? † This demonstrates that Rita is effectively listening to what Sam has to say. She uses techniques such as prompting to demonstrate that she has understood what Sam has said. The way that Rita acts throughout the interview is very unprofessional.Examples of this are the way she stormed over to Sam and tore down his origami wall and the way that she speaks to him. She has forgotten that Sam has the mental capacity of a 7 year old and treats their relationship on a much more personal level. She does not keep a professional distance from her client because she opens her heart to him as though the two were friends. She shares with him information about her son and husband, when the focus is supposed to be on Sam and his battle for custody of his daughter.